Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support. This includes your name, email address, phone number, shipping address, payment information, and any messages you send us.

We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, communicate with you about products and services, and personalize your experience on our website.

We may also use your information to send you promotional communications about new products, special offers, or other information we think you may find interesting, but only if you have given us your consent to do so.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving you.

We may also disclose your information if required by law, to protect our rights or property, or to protect the safety of our users or others.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

We use SSL encryption to protect sensitive information during transmission and store your data on secure servers with restricted access.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access.

We may use third-party analytics services to help us understand how our website is used. These services may collect information about your use of our website and other websites.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

If you are located in the European Economic Area, we ensure that transfers to third countries are subject to appropriate safeguards.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails.

If you are located in certain jurisdictions, you may have additional rights regarding your personal information, including the right to data portability and the right to object to processing.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Marketing Communications

We may send you promotional emails about our products, services, and special offers. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Even if you opt out of promotional communications, we may still send you transactional emails related to your account or purchases.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity. We will notify you of any such transfer and any choices you may have regarding your information.

We will ensure that any transferee is bound by the same privacy commitments outlined in this policy.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@seravionharvest.com
Phone: +81-280-322-6016
Address: 2 Chome-4-5-31 Midori-cho, Takasaki City, Gunma Prefecture, 370-0073

Effective Date

This Privacy Policy is effective as of January 1, 2025, and was last updated on January 1, 2025.